Zammad-Demo: Agent/Customer E-Mail-Inbox


E-Mail-Liste aktualisieren neues Demo-Ticket generieren Zammad-Demo-GUI aufrufen Agitos-Produktseite für Hosted-Zammad

E-Mail 1082

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 16:41:32 +0200
Betreff: Zammad Helpdesk Demo-Anmeldung von einem neuen Gerät
HTML-Text:
Zammad Helpdesk Demo Benachrichtigung
Hallo Anton Testadmin,

es sieht aus, als ob Sie sich mit einem neuen Gerät um "19.04.2024 16:41 (Europe/Berlin)" angemeldet haben:

Ihr Gerät: ChromeOs, Chrome
Ihre Lokation (relativ): Germany
Ihre IP: 2a01:4f8:200:4192::2

Das Gerät wurde in die Liste der bekannten Geräte hinzugefügt, diese Liste können Sie hier einsehen:


Wenn dies nicht Sie waren, dann entfernen Sie bitte das Gerät aus der Liste, ändern Ihr Konto-Passwort und kontaktieren Ihren Administrator. Jemand könnte unberechtigten Zugriff auf Ihr Konto bekommen haben.

Ihr Zammad Helpdesk Demo-Team

E-Mail 1081

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 12:18:00 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "19/04/2024 12:18 (Europe/Berlin)":

Your device: Windows, Chrome
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1080

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 12:10:27 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "19/04/2024 12:10 (Europe/Berlin)":

Your device: Mac, Chrome
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1079

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 11:03:34 +0200
Betreff: [Ticket#20240418620010] Escalated ticket (Computer won't start)
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

The ticket (Computer won't start) from "Test Test" has been escalated since "19/04/2024 11:00 (Europe/Berlin)"!

Information:
asdasdewr


E-Mail 1078

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 10:48:33 +0200
Betreff: [Ticket#20240418620010] Ticket will escalate (Computer won't start)
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

The ticket (Computer won't start) from "Test Test" will escalate at "19/04/2024 11:00 (Europe/Berlin)"!

Information:
asdasdewr


E-Mail 1077

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 10:44:32 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "19/04/2024 10:44 (Europe/Berlin)":

Your device: Windows, Chrome
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1076

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 08:42:20 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "19/04/2024 08:42 (Europe/Berlin)":

Your device: Windows, Firefox
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1075

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 03:16:41 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "19/04/2024 03:16 (Europe/Berlin)":

Your device: Windows, Chrome
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1074

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Fri, 19 Apr 2024 00:03:09 +0200
Betreff: [Ticket#20240413620001] Escalated ticket (Printer out)
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

The ticket (Printer out) from "Customer 1" has been escalated since "15/04/2024 11:00 (Europe/Berlin)"!

Information:
asd


E-Mail 1073

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Thu, 18 Apr 2024 23:07:45 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "18/04/2024 23:07 (Europe/Berlin)":

Your device: Android, Chrome
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1072

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Thu, 18 Apr 2024 22:15:25 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "18/04/2024 22:15 (Europe/Berlin)":

Your device: Windows, Chrome
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1071

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Thu, 18 Apr 2024 22:12:15 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "18/04/2024 22:12 (Europe/Berlin)":

Your device: Windows, Chrome
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1070

Sender: Zammad Helpdesk Demo <noreply@zammaddemo.agitos.de>
Empfänger: admin-anton@mail.zammaddemo.agitos.de
Datum: Thu, 18 Apr 2024 22:00:12 +0200
Betreff: Zammad Helpdesk Demo login from a new device
HTML-Text:
Zammad Helpdesk Demo Notification
Hi Anton,

It looks like you logged into your account using a new device on "18/04/2024 22:00 (Europe/Berlin)":

Your device: Linux, Chrome
Your location (relative): Germany
Your IP: 2a01:4f8:200:4192::2

Your device has been added to your list of known devices, which you can view here:


If this wasn't you, please remove the device, change your account password, and contact your administrator. Somebody might have gained unauthorized access to your account.

Your Zammad Helpdesk Demo Team

E-Mail 1069

Sender: Anton Testadmin via Demo-Support <support@mail.zammaddemo.agitos.de>
Empfänger: customer-gloria@mail.zammaddemo.agitos.de
Datum: Thu, 18 Apr 2024 21:14:03 +0200
Betreff: RE: [Ticket#20240418620022] teszt
HTML-Text: Danke!

Anton Testadmin

--
Zammad Demo Support - Agitos GmbH
Am Kaiserblick 26, D-83098 Brannenburg
Email: support@mail.zammaddemo.agitos.de - Demo: https://zammaddemo.agitos.de - Web: https://www.agitos.de
--

E-Mail 1068

Sender: Demo-Support <support@mail.zammaddemo.agitos.de>
Empfänger: customer-gloria@mail.zammaddemo.agitos.de
Datum: Thu, 18 Apr 2024 21:03:31 +0200
Betreff: [Ticket#20240418620022] Vielen Dank für Ihre Anfrage (teszt)
HTML-Text:
Ihre Anfrage  (Ticket#20240418620022) haben wir erhalten und wird von unseren Support-Mitarbeitern geprüft.

Um zusätzliche Information mitzuteilen, antworten Sie bitte auf diese E-Mail oder klicken Sie auf folgenden Link (bei einer erstmaligen Anmeldung geben Sie bitte ein neues Kennwort an): https://zammaddemo.agitos.de/#ticket/zoom/161

Ihr Zammad Helpdesk Demo Team

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